Customer stories

In our first post in a two-part series, we focus on reasons why you might want to split a knowledge base into two and some methods for managing that split.

Learn how Intersect for Ability uses their knowledge base to share activity lesson plans and materials among staff leading activities for adults with intellectual and developmental disabilities.

We interviewed Bri Hillmer. Bri is Documentation Coordinator at SurveyGizmo, a platform for data collection.

We interviewed Kelly O’Brien, Self-Service Content Manager at Kayako. We took the liberty of asking her all about self-service and documentation.

One customer recently had to make a business case for why they use KnowledgeOwl for documentation. Read why they love using KnowledgeOwl.

An HR specialist shares how she used knowledge base software to organize your human resources documents and information.