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Company culture

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Find out more about who we are and what values we stand for.

Latest posts

Brainstorming our documentation strategy at Write the Docs Prague

Company culture Writing docs

11/15/2018 - Catherine Heath

We brainstormed our new documentation strategy on Writing Day, and we wanted to share the full extent of what we learned during that session.

Avoid sleazy online marketing tactics and respect your customers

Company culture Writing docs

7/14/2017 - Catherine Heath

No one likes sleazy marketing, except maybe those profiting from it. It’s time to leave the cheap marketing tactics behind and embrace a new form of selling.

A history of customer choice: software, marketing and ethics

Company culture

5/3/2017 - Catherine Heath

So many brands get it wrong. We’ll go into the reasons why in this post, and discuss a short history of customer choice in relation to Software as a Service (SaaS).

KnowledgeOwl wins ELGL Choice Award for Top 50 Local Government Companies

Company culture Announcements

8/25/2016 - Marybeth Alexander

We're super psyched that KnowledgeOwl has been named one of the Top 50 Local Government Companies by ELGL.

Our blog is outdated and it’s making us look bad

Company culture Support

3/4/2015 - Marybeth Alexander

The CEO of KnowledgeOwl shares her experience of having an outdated blog.

Turning a customer mistake into a customer for life

Company culture Support

6/13/2014 - Marybeth Alexander

The CEO of KnowledgeOwl shares how you can use mistakes and complaints as opportunities to create loyal customers.

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