Bri Hillmer, KnowledgeOwl Blog Contributor

Bri is a Sr. Technical Writer at Alteryx. An Ohioan at heart, Bri now lives in Colorado where she spends her time reading, hiking, and spending time with her dogs.

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Why you should include workarounds in your software documentation

10/11/2016 - Bri Hillmer

Learn the benefits of including workarounds in your software documentation.

How to work with your development team

10/5/2016 - Bri Hillmer

Software developers have a reputation for being unapproachable. After nearly 5 years' experience documenting at a SaaS organization I would like to share some tips for working with your development team.

Using Google Analytics to better understand how your software documentation is used

9/28/2016 - Bri Hillmer

Google Analytics is a web analytics that tracks and reports website traffic. Learn how and why to use it in your software documentation.

How to capitalize your titles and headlines

9/20/2016 - Bri Hillmer

Title case or sentence case? We present the research so you can quickly make a decision about casing for articles in your blogs and documentation.

Tools and strategies for keeping documentation up to date

9/13/2016 - Bri Hillmer

Learn strategies and tools that help one technical writer to stay sane when it comes to constant software changes.

Looking for feedback: Taking your software documentation to the next level

Writing docs Support

9/6/2016 - Bri Hillmer

Learn how to use customer feedback to make your documentation better.